The operation of this shopping center is intended to provide online access to information on available products (hereinafter referred to as "Products") and facilitate the purchase of such Products (hereinafter referred to as "Services"). These Terms of Use and Order Conditions are collectively referred to as this "Agreement". By placing an order for any Product, you agree to be bound by the terms and conditions set forth below ("Terms of Use").
The Store reserves the right to modify this Agreement at any time without prior notice. Your continued use of the Website following any such modifications shall constitute your acceptance of the revised Agreement. The latest revision date of this Agreement is indicated below.
We are the owner or authorized licensee of all intellectual property rights (including copyrights, trademarks, design rights, patents, and other proprietary rights) and all materials published on this Website. All such works are protected by international intellectual property laws and treaties, and all rights are hereby reserved.
You may print or download excerpts of any page on this Website solely for personal or internal business use, and may share such content with other members of your organization for internal purposes. Any reproduction, duplication, or distribution of part or all of the Website content, in any form or by any means, is strictly prohibited except for the aforementioned personal or internal business use. No content from this Website may be copied or shared with any third party.
We welcome you to place orders for any Products available on this Website. We recommend that you review the order process carefully to understand the procedures for purchasing Products, making payments, and receiving shipments and related Services.
The Store offers multiple convenient payment methods, denominated in US Dollars, including PayPal, credit cards, and telegraphic transfers. All payments must be made in the currency specified at the time of placing your order.
The Store provides a range of shipping solutions. We can arrange delivery via major carriers including FedEx, DHL, UPS, TNT, and EMS, or other methods as preferred by you. If you have an existing cooperation with a specific logistics provider, you may opt to use your designated shipping service. Custom shipping requests from customers are also accepted.
In general, the delivery lead time for most Products is 1–3 business days or 5–7 business days, depending on the item type. Special delivery requirements must be confirmed in advance with our sales team.
The Store warrants that all Products supplied are sourced directly from original manufacturers, authorized agents and distributors, or trusted brokers, and are 100% genuine and brand-new. A comprehensive inspection report will be provided for every order upon request, via our customer service team. All Products come with a one-year warranty from the date of delivery.
- Order cancellation is not permitted unless you can provide valid evidence proving that the delivered Products are non-genuine or not brand-new.
- No cancellations will be accepted for orders that have already been shipped. Only replacements will be offered for defective Products.
- In the event of product quality issues, you must contact our customer service team within 3 working days of receiving the shipment, and we will arrange for a replacement with new Products in accordance with this After-Sales Service policy. We recommend that you review the full after-sales service agreement in detail before submitting any product complaints.
- For claims related to obvious transportation damage, you must inspect the package immediately upon receipt and retain photographic evidence for documentation purposes.
- To file a valid product complaint within the 3-working-day window, you are required to provide a formal description of the issue, including but not limited to: written explanations, photos, videos, and preliminary test results.
- Upon confirmation of a valid product issue, the Store will arrange for a replacement shipment at no cost to you, and will bear the shipping fees for the new Products. If necessary, the Store may request the return of the defective Products for further inspection or testing; in such cases, the Store will cover all return shipping costs, and you agree to assist with the return process.
The Store shall use reasonable efforts to provide technical support to ensure the normal operation of the Website, minimizing service interruptions and resolving any downtime as quickly as possible to facilitate your online transactions.
However, the Store shall not be liable for any Website crashes, inaccessibility, loss of records, messages, or data caused by force majeure or other uncontrollable factors.
Additionally, the Store assumes no responsibility for the following situations:
- Any unauthorized access to, or illegal or unauthorized use of, information (including personal identification information);
- Any unauthorized access to user information (including identifiable information) resulting from the improper use of user accounts or login credentials, or from the user’s failure to properly safeguard their username, password, or customer ID.
